Terms & Conditions

By creating an account or using Quettafit you accept these terms and our privacy policy. You must be at least 18 years old. If you use Quettafit on behalf of a studio or company, you confirm you may accept these terms for it.

Quettafit is software that helps personal trainers run their coaching business: programs and workouts, nutrition tracking, scheduling, messaging, progress records, a marketplace for coaches and programs, subscription billing, and an in-app assistant that drafts suggestions for the coach to review.

Quettafit does not provide medical, nutritional, or psychological diagnosis or treatment, does not supervise or endorse any coach, and does not guarantee any physical result. Coaches are independent professionals, fully responsible for their advice, credentials, and local licensing obligations. Talk to a qualified health professional before starting or changing any exercise or nutrition program.

Give accurate information and keep it current. Keep your password secret and do not share your account. You are responsible for everything done through your account, and you must tell us immediately if you suspect unauthorized access. We may refuse or close duplicate or fraudulent accounts, including attempts to obtain repeated free trials.

• Trainers pay a subscription; client accounts are free. Prices are shown in the app in United States dollars and already include applicable taxes where they apply.
• Payments are processed by Stripe. We never receive or store your full card number.
• Subscriptions renew automatically at the end of each period, weekly, monthly, or yearly as chosen, at the price then published, until you cancel. You can cancel at any time in the billing area and keep access until the end of the paid period.
• Free trials convert into a paid subscription when they end unless you cancel before that date. We remind you before the charge.
• Right of withdrawal: under Article 49 of the Brazilian Consumer Protection Code you may cancel a purchase made online within 7 days of the contract and receive a full refund of that charge, without needing to give a reason. Ask us using the contact address below.
• After the 7-day withdrawal period, subscription charges already paid are not refunded on a pro-rata basis, except where the law requires it or where a failure of the service prevented you from using it.
• Marketplace program purchases are sales of digital content delivered immediately. The same 7-day withdrawal right applies.
• Affiliate commissions are paid according to the affiliate rules published in the app, including the cancellation and refund waiting period and the 12-month limit on recurring commission.

You may not:

• Use Quettafit for anything unlawful, abusive, discriminatory, or harmful.
• Upload adult, violent, infringing, or dangerous content, including images that violate someone else's privacy. Uploaded images are automatically screened and may be rejected or removed.
• Copy, decompile, reverse engineer, or try to extract our source code, or scrape data from the platform by automated means.
• Overload, probe, or interfere with our infrastructure, security measures, or other users' accounts.
• Resell or sublicense access to Quettafit, or share one paid account among several coaches, outside a Cluster plan.
• Give medical advice you are not qualified to give, or present the platform's suggestions as medical advice.

The Quettafit name, brand, interface, design, code, and content belong to the controller and may not be used without written permission. You keep ownership of the content you upload. You grant us a non-exclusive, worldwide, royalty-free licence to host, store, reproduce, adapt technically, and display that content strictly as needed to operate the service for you and the people you share it with. This licence ends when you delete the content or your account, apart from copies the law requires us to keep.

You are responsible for the content you publish, including programs, messages, community posts, reviews, photos, and videos, and you confirm you have the rights to it. We may remove content and suspend accounts when content is unlawful, violates these terms, or is reported and found to breach our community rules. Coaches selling programs in the marketplace confirm the material is their own original work.

Marketplace programs stay listed only while the seller has an active Galaxy subscription or Galaxy trial. If the seller downgrades, cancels, or the subscription ends, their listings are removed from the marketplace. Buyers keep the copies they already bought.

Copyright complaints: if you believe content on Quettafit infringes your copyright, send a notice to contact@quettafit.app with your contact details, a description of the work, the address of the content in Quettafit, a statement that you believe in good faith the use is not authorized, and a statement, under penalty of perjury, that your notice is accurate and that you own or act for the owner of the right, with your physical or electronic signature. We remove or disable access to the content and notify the person who posted it, who may send a counter-notice. We close the accounts of repeat infringers.

We work to keep Quettafit available but do not promise uninterrupted operation. Planned maintenance is announced in advance whenever possible. We are not responsible for interruptions caused by events beyond our control, such as failures of hosting, payment, or telecommunications providers, attacks, or force majeure.

Quettafit is provided "as is" and "as available". To the fullest extent permitted by applicable law, we make no promise or guarantee, express or implied, that the service will be error-free, uninterrupted, secure, compatible with every device, or fit for a particular purpose, and we do not guarantee any commercial, fitness, or health result from using it.

Some places, including Brazil under the Consumer Protection Code and certain US states, do not allow some of these disclaimers. Where that is the case, this section applies only to the extent the law allows, and your non-waivable legal rights are unaffected.

To the extent permitted by law, we are not liable for indirect damages, lost profits, lost opportunities, or loss of data caused by factors outside our control, and our total liability is limited to the amount you paid us in the 12 months before the event. Nothing here removes rights that Brazilian consumer law does not allow us to exclude, including liability for defects in the service.

If a third party makes a claim against us because of content you uploaded, programs you sold, advice you gave, or your breach of these terms or of the law, you agree to cover the reasonable costs of that claim, including legal fees, and to hold Quettafit harmless from it. This does not apply to the extent the claim arises from our own fault, and it does not override protections that consumer law does not allow us to contract out of.

You may delete your account at any time from the privacy centre and export your data before doing so. We may suspend or close an account that breaches these terms or the law, normally after notice and a chance to fix the problem, and immediately in serious cases such as fraud or unlawful content.

We reserve the right to change, suspend, or cease all or part of Quettafit's operations at any time. If we discontinue the service we will give reasonable prior notice, allow you to export your data, and refund the unused portion of any period already paid.

If we cease operations, the affiliate program ends on the same date. Affiliate balances, commissions, and withdrawal requests that have not been paid out by then are cancelled and are not owed, to the extent permitted by applicable law. Affiliate earnings are a promotional benefit, not a deposit or a debt, and we do not hold them in trust.

If we change these terms we will publish the new version here and notify you in the app or by email before it applies. If you do not accept a relevant change, you may cancel your subscription and, where the change affects a period already paid, receive the unused portion back. The version you accepted is recorded with your account.

These terms are governed by Brazilian law, including the Consumer Protection Code, the Internet Civil Framework, and the General Data Protection Law. Disputes may be brought in the court of the consumer's domicile, as allowed by Article 101 of the Consumer Protection Code.